OFFICIAL PRIVACY DOCUMENT

Ramly 888 Privacy Policy – Our Commitment to Protecting Your Personal Data

At Ramly 888, your privacy is more than a legal obligation — it is our genuine commitment to every Malaysian user who entrusts their personal data to us. This document transparently explains how we collect, use, store, and protect your information.

Last updated: 1 January 2026
PDPA 2010 Malaysia
SSL 256-bit Encryption
Data Not Sold
No Cross-Tracking
🛡️
Your Data Is Safe
We are fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA).
End-to-end encryption
No sale of data to third parties
Data Access & Deletion Rights
Secure data storage

Ramly 888 Data Protection Principles

Six core pillars that shape our approach to user data privacy and security

Minimum Data Collection

Ramly 888 only collects data that is strictly necessary to provide our services to you. We do not request irrelevant information, nor do we retain what is not needed. The principle of "less is more" guides our approach to data collection.

Purpose Limitation

Every piece of data we collect is used solely for the purposes clearly stated in this document. We will not use your data for any other purpose without first obtaining your consent — no exceptions.

High-Grade Security

Your data is protected with 256-bit SSL encryption during transmission and storage — the same technology used by Malaysia's leading financial institutions such as Maybank and CIMB. Our systems are regularly audited by independent security professionals.

Full User Rights

As a Ramly 888 user, you have the right to access, correct, delete and port your personal data. We make this process straightforward through your account settings or by contacting our privacy team directly.

Data Sharing Controls

Your data is never sold to any third party. Limited sharing occurs only with service partners bound by strict confidentiality agreements, and only to the extent necessary to deliver services to you.

Limited & Secure Retention

Your data is retained only for as long as necessary for the stated purpose or as required by Malaysian law. Once the retention period ends, data will be securely deleted using industry-approved procedures.

Privacy Contact
For any queries regarding your personal data privacy:
privacy@ramly888.biz
Live Chat 24/7
Response within 24 business hours

Quick Summary: Ramly 888 collects your data to enable you to use our platform safely. We do not sell your data. We protect it with best-in-class encryption. You may request access, correction, or deletion of your data at any time. For full details, please read on below.

SECTION 1

Introduction & Scope of Privacy Policy

This Privacy Policy sets out Ramly 888's practices regarding the collection, use, storage, and protection of personal data of users on our Malaysian platform. It is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international industry standards.

This policy applies to all users who access or use ramly888.biz, the Ramly 888 mobile app (where available), and all related services, including online casino games, slots, baccarat, blackjack, Live Casino, E-Sports, and Sports Betting.

By registering an account with Ramly 888 or continuing to use our platform, you consent to the collection and use of your personal data as described in this document. If you do not agree, please stop using our platform and contact us to delete your account.

SECTION 2

Types of Personal Data We Collect

Ramly 888 collects the following categories of data from our users:

Data Categories Example Information Status
Identity Information Full name, identity card (IC) number, date of birth, gender Mandatory
Contact Information Email address, Malaysian phone number, residential address Mandatory
Financial Information Payment methods (Touch 'n Go, DuitNow, GrabPay), MYR transaction records Mandatory
Usage Data Game history, betting records, login and logout times Automatic
Technical Data IP address, device type, operating system, web browser, screen resolution Automatic
Communication Data Support chat records, emails sent to us, user feedback Optional

Note: Ramly 888 does not collect sensitive information such as biometric data, health information or political affiliations. We also do not process credit card data directly — all payments are handled by licensed payment providers such as Touch 'n Go and DuitNow.

SECTION 3

How We Collect Your Data

Your personal data is collected through various means, including:

  • Account Registration — when you complete the registration form at ramly888.biz, including your name, email address, and phone number.
  • Identity Verification (KYC) — when you submit a copy of your identity card for the legally required verification process.
  • Financial Transactions — every time you make a deposit (via Touch 'n Go, GrabPay, DuitNow, FPX Maybank2u, CIMB Clicks, or Boost) or a withdrawal from your account.
  • Platform Usage — data collected automatically as you use the platform, including games played, bets placed, and time spent.
  • Cookies and Tracking Technologies — cookie files, pixels, and similar technologies that help us improve the user experience. See Section 9 for more details.
  • Support Communications — when you reach out to our support team via live chat, WhatsApp, or email.
SECTION 4

Purpose of Data Use

Ramly 888 uses your personal data solely for the following purposes:

  • Account Management — creating, maintaining and securing your account at Ramly 888.
  • Service Delivery — giving you access to all games and platform features including slots, baccarat, blackjack, Live Casino and e-sports.
  • Payment Processing — processes deposits in MYR and withdrawals to your Malaysian payment method.
  • Fraud Prevention — detecting and preventing fraudulent activity, money laundering, and multi-account abuse.
  • Legal Compliance — fulfilling the reporting and record-keeping obligations required under Malaysian law.
  • Service Improvement — analysing usage patterns to improve the platform, fix bugs, and introduce new features more relevant to Malaysian users.
  • Important Communications — sending important notices regarding your account, security and policy updates. (These are not promotional emails — you cannot opt out of essential communications.)
  • Marketing Communications — sending information about promotions, bonuses and new offers to users who have opted in to receive them. You may unsubscribe from marketing emails at any time.

Our Commitment: Your data will never be used for purposes not stated above without first obtaining your written consent. This includes sharing data with third parties for their own marketing purposes.

SECTION 5

Data Sharing with Third Parties

Ramly 888 does not sell your personal data to any third party. However, we may share your data in the following limited circumstances:

  • Payment Service Providers — e-wallet providers (Touch 'n Go, GrabPay, Boost, ShopeePay) and banking platforms (DuitNow, FPX) to process your transactions. They receive only the data necessary to complete the payment and are bound by their own privacy policies.
  • Game Providers — companies such as Pragmatic Play, Evolution Gaming, and NetEnt may receive game session data necessary to operate games fairly and securely. They do not receive your full identity information.
  • Law Enforcement Authorities — where required by a court order or a legitimate Malaysian authority, we are obligated to disclose the requested data.
  • Technical Service Providers — hosting companies, cloud services, and cybersecurity vendors that help us operate the platform. All third parties are bound by strict data confidentiality agreements.

International Data Transfers: Some of our service providers operate outside Malaysia. In such cases, we ensure that adequate data protection standards are in place, at minimum equivalent to Malaysia's PDPA requirements.

SECTION 6

Data Security Measures

Your data security is Ramly 888's top priority. We implement multiple layers of protection:

  • 256-bit SSL/TLS Encryption — all data transmitted between your device and our servers is fully encrypted.
  • Hashed Password Storage — your password is never stored in plain text. We use the latest irreversible hashing algorithm (bcrypt).
  • Two-Factor Authentication (2FA) — available and encouraged for all users as an added layer of protection during login.
  • 24/7 Monitoring — a real-time threat detection system that monitors for suspicious activity and cyberattacks around the clock.
  • Data Segregation — financial data is technically segregated from profile data to minimise risk in the event of a breach.
  • Regular Security Audits — our platform undergoes regular penetration testing and independent security audits.

While we take all reasonable steps to protect your data, no security system is 100% foolproof. In the event of a data breach affecting your personal information, we will notify you within the timeframe required under Malaysia's PDPA.

SECTION 7

Data Retention Period

Ramly 888 retains your personal data only for as long as necessary for the stated purposes or as required by law:

  • Active Account Data — retained for the duration your account is active, plus 7 years after account closure (to meet Malaysian legal requirements).
  • Financial Transaction Records — retained for a minimum of 7 years in accordance with Malaysia's Anti-Money Laundering Act 2001.
  • Activity & Security Logs — retained for 2 years for fraud investigation and dispute resolution purposes.
  • Support Communication Data — retained for 3 years following the last interaction.
  • Marketing Data — retained until you withdraw consent or request deletion.

Once the retention period has ended or when data is no longer required, we will delete or anonymise it using industry-recognised secure deletion procedures.

SECTION 8

Your Rights as a Data Subject

Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the following rights regarding your personal data at Ramly 888:

1
Right of Access

You have the right to a copy of the personal data we hold about you. Requests will be processed within 30 business days.

2
Right to Rectification

If your data is inaccurate or incomplete, you may request a correction via your account settings or by contacting us.

3
Right to Erasure

You may request the deletion of your data, subject to any Malaysian legal retention requirements that remain in force.

4
Right to Withdraw Consent

You may withdraw your consent for certain data processing activities (such as marketing emails) at any time.

5
Data Portability Right

You have the right to receive your data in a structured, machine-readable format for transfer to another provider.

6
Right to Object

You may object to the processing of your data for direct marketing or analytics purposes at any time.

How to Exercise Your Rights: To exercise any of the rights above, please contact our privacy team at privacy@ramly888.biz or via 24/7 live chat. Please provide your account username and the nature of your request. We will respond within 24–48 hours.

SECTION 9

Cookies, Pixels & Tracking Technologies

Ramly 888 uses the following technologies to enhance user experience and analyse platform performance:

You can manage your cookie preferences below. Please note that disabling certain cookies may affect platform functionality:

SECTION 10

Child Data Protection

Ramly 888 is an online entertainment platform restricted to users aged 18 years and above only. We do not knowingly collect personal data from minors.

If we discover that personal data of a person under the age of 18 has been collected, we will:

  • Immediately suspending the affected account.
  • Deleting all personal data of that individual from our systems.
  • Refunding any deposits that have been made.

If you believe that your child or a minor has registered an account at Ramly 888, please contact us immediately at privacy@ramly888.biz and we will take immediate action.

SECTION 11

Privacy Policy Amendments

Ramly 888 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, new technologies, Malaysian legal requirements, or other operational reasons.

When material changes are made, we will:

  • Updating the "Last Updated" date at the top of this page.
  • Displaying a prominent notice on the ramly888.biz homepage.
  • Sending email notifications to all registered users for significant changes.

We encourage you to review this Privacy Policy page periodically. Your continued use of the Ramly 888 platform following any changes constitutes acceptance of the revised terms.

SECTION 12

Contact Our Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by Ramly 888, please contact our Data Protection Officer (DPO) through the following channels:

  • Privacy Email: privacy@ramly888.biz
  • Support Email: support@ramly888.biz
  • Live Chat: Available 24/7 on the Ramly 888 website
  • Response Time: We are committed to responding to all privacy-related enquiries within 24 to 48 business hours

If you are not satisfied with how we handle your data or our response to your request, you have the right to lodge a complaint with Department of Personal Data Protection Malaysia operating under the Ministry of Digital. Further information is available on the official Malaysian government website.

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Your Data is Safe. Your Game is Fun.

Now you know just how seriously Ramly 888 takes your privacy. Register today and enjoy over 1,500 games in a safe, fair, and trusted environment — built exclusively for Malaysian users.

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